Microsoft introducing Microsoft 365 Copilot Chat, a new offering that adds pay-as-you-go agents to our existing free chat experience for Microsoft 365 commercial customers. Copilot Chat enables your entire workforce—from customer service representatives to marketing leads to front-line technicians—to start using Copilot and agents today. It includes:
Free, secure AI chat powered by GPT-4o.
Agents accessible right in the chat.
IT controls, including enterprise data protection and agent management.
Copilot Chat: The power of chat + agents
Copilot is the UI for AI, and it all starts with Copilot Chat. It’s the chat experience you’ll use every day—powered by broad knowledge from the web, built on GPT-4o, and designed to be safe and secure for business use. It represents a foundational shift in how we work, enabling everyone to work smarter, faster, and more collaboratively.
Copilot Chat includes:
Web-grounded chat with GPT-4o. You can use it to do market research, write a strategy document, or prepare for a meeting. File uploads allow you to add any document to the chat and ask Copilot to do things like summarize key points in a Word document, analyze data in an Excel spreadsheet, and suggest improvements to a PowerPoint presentation.1 With Copilot Pages, you can collaborate on content with people and AI in real time—adding content from Copilot, your files, and now from the web as well. And you can quickly create AI-generated images for campaigns, product launches, and social media posts.2
Agents. Using natural language, now anyone can easily create agents to automate repetitive tasks and business processes—directly in Copilot Chat. A customer service representative can ask a customer relationship management (CRM) agent for account details before a customer meeting, while field service agents can access step-by-step instructions and real-time product knowledge stored in SharePoint. Agents are priced on a metered basis, and IT stays in control. IT admins can also build organization-wide agents and manage agent deployment, all powered by Microsoft Copilot Studio.
Copilot Control System. Copilot Chat includes foundational capabilities of the Copilot Control System, including enterprise data protection (EDP) for data privacy and security and the ability to govern access and manage the usage and lifecycle of Copilot and agents, as well as measurement and reporting.
Download the Microsoft 365 Copilot mobile app from here..
This month Microsoft rolled out support for an additional 12 languages in Microsoft 365 Copilot: Bulgarian, Croatian, Estonia, Greek, Indonesian, Latvian, Lithuanian, Romanian, Serbian (Latin), Slovak, Slovenian, and Vietnamese. Microsoft 365 Copilot now supports a total of 42 languages.
Finally, users working in Serbian language will see Teams meeting transcripts in Cyrillic, rather than Latin script. This is an issue Microsoft working to resolve. Microsoft will provide customers with updates on progress towards providing Teams meeting transcripts for Serbian language in Latin script on an as-appropriate basis. Learn more about supported languages for Microsoft Copilot here.
Microsoft are also continuing to expand the list of supported languages, with plans to offer support for even more languages in the coming months, stay tune!
Microsoft Defender for Cloud integrates both Microsoft Copilot for Security and Microsoft Copilot for Azure into its experience. With these integrations, you can ask security-related questions, receive responses, and automatically trigger the necessary skills needed to analyze, summarize, remediate, and delegate recommendations using natural language prompts.
Both Copilot for Security and Copilot for Azure are cloud-based AI platforms that provide a natural language copilot experience. They assist security professionals in understanding the context and effect of recommendations, remediating or delegating tasks, and addressing misconfiguration in code.
How Copilot works in Defender for Cloud
Defender for Cloud integrates Copilot directly in to the Defender for Cloud experience. This integration allows you to analyze, summarize, remediate, and delegate your recommendations with natural language prompts.
When you open Copilot, you can use natural language prompts to ask questions about the recommendations. Copilot provides you with a response in natural language that helps you understand the context of the recommendation. It also explains the effect of implementing the recommendation and provides steps to take for implementation.
Some sample prompts include:
Show critical risks for publicly exposed resources
Show critical risks to sensitive data
Show resources with high severity vulnerabilities
Copilot can assist with refining recommendations, providing summaries, remediation steps, and delegation. It enhances your ability to analyze and act on recommendations.
Step-by-Step: Protect Your Usage of Copilot for M365 Using Microsoft Defender for Cloud Apps
With Copilot now available on WhatsApp, you’re never alone. Get instant help, anytime. Microsoft has embedded its AI chatbot, Copilot, directly into WhatsApp, bringing artificial intelligence to over two billion users worldwide. With this move, AI capabilities like image generation and personalized recommendations are now available directly in the messaging app.
Copilot on WhatsApp offers a wide range of features:
Image Creation: Users can generate custom images directly in chat, expanding creative possibilities.
Text Summarization: Perfect for students and professionals, Copilot provides concise summaries of long documents, boosting productivity.
Personalized Recommendations: Copilot offers tailored suggestions, whether it’s for daily planning, vacation ideas, or task organization.
Recipe Suggestions: For cooking enthusiasts, Copilot can suggest recipes based on ingredients or dietary needs.
Writing Help: From grammar checks to idea generation, Copilot assists writers in refining and enhancing their content.
Current Limitations and Future Developments
While Copilot offers numerous features, some limitations remain. For instance, voice message support is currently unavailable, which is a popular feature for many WhatsApp users. However, with Microsoft’s rapid advancements in AI, future updates are likely to address such gaps, potentially adding voice message capabilities soon.
By integrating Copilot into a familiar platform like WhatsApp, Microsoft is making AI more accessible and transforming everyday communication. This step not only democratizes advanced tech but also sets the stage for new, intuitive human-AI interactions.
Talking with Copilot is an easy way to learn, grow, and gain confidence.
Copilot for Microsoft 365 has introduced a feature that allows users to select their preferred language during a Teams meeting, even if transcripts or captions are not activated. This option is available when the ‘Allow Copilot’ setting is configured to ‘Only during the meeting’. The rollout of this feature began in mid-June 2024, and it does not require any administrative action to be enabled.
This ensures that responses from Copilot for Microsoft 365 are in the language chosen by the user. When this feature is selected, a language selector screen will appear, and a language must be chosen for the meeting to start Copilot for Microsoft 365. It’s designed to enhance the user experience by providing support in the user’s preferred language during the meeting.
When this will happen General Availability: Microsoft will begin rolling out late July 2024 (previously mid-June) and expect to complete by early August 2024 (previously late June).
How this will affect your organization Users will receive a language selection dialog box in Teams when Allow Copilot is set to Only during the meeting, transcript is off, and Copilot is selected to ensure that Copilot for Microsoft 365 responses are in the appropriate language.
What you need to do to prepare: This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.
Rewrite your messages with Copilot in Teams chat and channels
Copilot can assist you in crafting more polished and coherent messages, straight from the text compose box in chat and channels. It goes beyond spell-checking and grammar correction; Copilot also suggests improvements, rewrites, and adjustments to enhance the clarity, tone, and impact of your messages. Whether you’re quickly responding to your coworker or sharing a detailed project update with a VP, Copilot has your back. If you have a Copilot for Microsoft 365 license, you can navigate to the message compose box anywhere in Teams and start crafting your message. To start rewriting click on the Copilot icon in your chat box, press “Rewrite,” and watch your message instantly transform!
Not only is this an easy way to perfect your messages, but it does so without requiring you to type in any prompts. Just choose how you want to modify your message and Copilot does the work for you! If you need further editing, you can always refine your message by stacking different tones and lengths together. “Rewrite” is available for times when you don’t have any specific asks in mind for Copilot and want to use it more like a proofreader, and “Adjust” is there to give you specificity on what you want to change in your message. And remember, Copilot is the foundation of your message, but it is always important to proofread and confirm any generated content before you hit send.
Now available: Custom tone
While having Copilot do the work with those pre-set adjustment options is a great, no-prompt way to rewrite your messages quickly and efficiently, there is a new feature that allows you to tell Copilot exactly how you want to turn your writing into the best version of itself: Custom tone.
Custom tone takes everything touched upon with the “Adjust” feature and gives you the freedom to pick how Copilot can rewrite a message for you via an open prompt. With that comes the freedom to ask for multiple changes to be made, which Copilot will complete simultaneously in your rewrite. Do you want to add persuasive language to make your message more compelling? Or add additional context to your tone to give the right impression? Or turn a long sentence into a bulleted list before sharing it with your team? With custom tone, prompting how to change your message gives you the reins to make Copilot work exactly how you want it to.
Custom tone even allows you to bridge language barriers between global coworkers! Simply ask Copilot to translate your message to a specific language. For example, you can prompt that you want Copilot to make your message “longer and cheerful and in Spanish” and Copilot can apply those changes while translating instantly in the compose box – without you needing to leave your flow of work. Now, Copilot in Teams allows you to reach global audiences like never before, making it easier to write and receive messages adapted to you.
Teams messages – your next superpower
A lot of our workday is spent responding to messages in Teams. That may mean you are swamped with messages waiting to be responded to, some that are truly urgent and get buried by all your other unread chats and channels. With Copilot, you can respond faster and more effectively, driving collaboration forward. It helps reduce complexity for you as a writer, making it easier to land your message with each audience, faster. And you benefit as the message’s receiver, too – a message that is easier to understand allows you to act on it more deliberately. Thanks to Copilot, writing messages in Teams has never been easier, and it’s all thanks to an AI feature – powered by you.
Additional resources
For more examples of prompts that Copilot can help you with, check out Copilot Lab! Filter by specific Microsoft 365 apps to learn what prompts to use for meetings, in chats, and get tips for better optimized prompts with Copilot!
Clippy is back, in a new, unauthorized app that somehow has made it onto the Microsoft Store.
Clippy by Firecube uses Microsoft’s animated paper clip, Clippy (known as Clippit to purists), as a front end for ChatGPT 3.5, the AI chatbot developed by OpenAI. Although the app refers to Clippy by name, the full text description of the app immediately identifies it as “Not by Microsoft” to presumably fend off any lawyers that might be sniffing about the app. Firecube has a good reputation as a developer who looks deeply into new Windows code for unpublicized features.
Paperclip by FireCube (formerly known as Clippy by FireCube) brings back the infamous Clippit into your desktop powered by the OpenAI GPT 3.5 model (OpenAI key required as of this version).
Paperclip can be pinned to the screen for quick access to chat or just be left for nostalgia. This app is open source with improvements coming such as support for more characters like bob or classic clippy. Dragging and resizing and support for no OpenAI key required.
You can download it from Microsoft Store for free here!
Today, Microsoft announce that Microsoft Copilot for Security will be generally available worldwide on April 1, 2024. The industry’s first generative AI solution will help security and IT professionals catch what others miss, move faster, and strengthen team expertise. Copilot is informed by large-scale data and threat intelligence, including more than 78 trillion security signals processed by Microsoft each day, and coupled with large language models to deliver tailored insights and guide next steps. With Copilot, you can protect at the speed and scale of AI and transform your security operations.
Copilot for Security economic study, which shows that experienced security professionals are faster and more accurate when using Copilot, and they overwhelmingly want to continue using Copilot. The gains are truly amazing:
* Experienced security analysts were 22% faster with Copilot. * They were 7% more accurate across all tasks when using Copilot. * And, most notably, 97% said they want to use Copilot the next time they do the same task.
This new study focuses on experienced security professionals and expands the randomized controlled trial we published last November, which focused on new-in-career security professionals. Both studies measured the effects on productivity when analysts performed security tasks using Copilot for Security compared to a control group that did not. The combined results of both studies demonstrate that everyone—across all levels of experience and types of expertise—can make gains in security with Copilot. When we put Copilot in the hands of security teams, we can break down barriers to entry and advancement, and improve the work experience for everyone. Copilot enables security for all.
Copilot is integrated into Microsoft 365 in two ways. It works alongside you, embedded in the Microsoft 365 apps you use every day like Word, Excel, PowerPoint, Outlook, Teams, and more, to unleash creativity, unlock productivity, and uplevel skills. TMicrosoft also announcing an entirely new experience: Business Chat. Business Chat works across the LLM, the Microsoft 365 apps, and your data—your calendar, emails, chats, documents, meetings, and contacts—to do things you’ve never been able to do before. You can give it natural language prompts like “tell my team how we updated the product strategy” and it will generate a status update based on the morning’s meetings, emails, and chat threads.
Recent GitHub data shows that among developers who have used GitHub Copilot, 88 percent say they are more productive, 77 percent say the tool helps them spend less time searching for information, and 74 percent say they can focus their efforts on more satisfying work.
Copilot will only query accessible data based on the controls you set up in your organization. If your organization already has the right information, access controls, and policies set up, then you’re already a step ahead!
Permissions within your Microsoft 365 tenant prevent data leakage among users, groups, and tenants. Microsoft 365 Copilot uses your existing permissions and policies to deliver the most relevant data, so obtaining good content management practices at the beginning is important.
Be Copilot ready
Before you can access Copilot for Microsoft 365, you must meet the following requirements:
Microsoft 365 E3 or E5 are licensing prerequisites (For SMB Customers, Microsoft 365 Business Standard or Business Premium will be eligible base licenses).
a Microsoft Entra ID-based account is required
OneDrive Account You need to have a OneDrive account for several features within Copilot, such as saving and sharing your files. Deploy a OneDrive account.
New Outlook (for Windows and Mac) For seamless integration of Copilot with Outlook, you’re required to use the new Outlook (for Windows and Mac), currently in preview. You can switch to the new Outlook by selecting “Try the new Outlook” in your existing Outlook client. For more information, see Getting started with the new Outlook for Windows.
Microsoft Teams To use Copilot with Microsoft Teams, you must use the Teams desktop client or web client. Both current and new versions of Teams are supported. Mobile-only users have limited functionality.
Microsoft Loop To use Copilot in Microsoft Loop, you must have Loop enabled for your tenant. For more information on enabling Loop, see Get started with Microsoft Loop.
Protect your Copilot for Microsoft 365 data with Microsoft 365 security tools
Microsoft recommends the “just enough access” approach to addressing this situation. In this approach, each user can access only the specific information required for their job. This approach entails tightly controlling permissions so users can’t access documents, sites, or data they shouldn’t see.
Microsoft tools for securing data
Microsoft 365, Copilot for Microsoft 365, and connected services all use the policies and settings that administrators define to tighten permissions and implement “just enough access.” They do so through plugins and Microsoft Graph connectors to prevent data oversharing. The following list provides a brief summary of some of the tools that administrators can use to define these policies and settings:
Microsoft Purview Information Protection. Classify and optionally encrypt documents and emails based on sensitivity. You can create policies to restrict access to only authorized users.
Microsoft Purview sensitivity labels. Classify and label SharePoint sites, documents, and emails with sensitivity tags like “Confidential” or “Internal use only.” You can create policies to limit access to assets with specific sensitivity tags.
Microsoft Entra conditional access policies. Grant or restrict access to Microsoft 365 information and services, including SharePoint, based on conditions like user location, device, or network. These policies are useful for limiting access when the system detects risks or user credentials become compromised.
Microsoft Entra Privileged Identity Management (PIM). Provide just-in-time admin access, enforce the principle of least privilege, and limit permanent standing privileges by only granting a user the permissions they need when needed.
SharePoint site access reviews. Require and automate access reviews of site owners, members, and access requests, to revoke permissions that users don’t need or no longer require. Access reviews ensure users only retain the access they need for their role.
Microsoft Graph connectors and plugins. Limit access to connected external data using Microsoft Graph connectors or plugins.
There 18 Microsoft 365 Copilot versions, we will go in deep later on on this series….To be continue, stay tune